Vinted Members Express Anger Regarding Size Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
Vinted explained the revised method more closely matches other platforms.
It has advised users to review their products and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Changes
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.
